Bureaucracy Survival Guide

4th April 2008

If you have lived in this country for more than a year, you have probably had at least one close encounter with Polish bureaucracy at state and local offices or dealing with TPSA - the near-monopolist telephone company.

If you have lived in this country for more than a year, you have probably had at least one close encounter with Polish bureaucracy at state and local offices or dealing with TPSA - the near-monopolist telephone company. The short working hours, the inevitable queues, the angry elderly citizens, the rude clerks and the piling paperwork is something that could destroy the self-confidence of a Hollywood starlet, never mind that of an innocent expat. As there is no hope the situ ...